International Returns

We hope you are satisfied with your purchase. If you intend to return the package, you must contact AHQ ONE within 3 days of receiving the package. Upon receipt of the parcel, you must contact us immediately to inform us of any problems with the condition of the item. Goods must be returned to us within 5 days of receiving the return label. No refund will be made if AHQ ONE is not contacted within 3 days and/or we do not receive returned items. International returns are not free of charge, and the relevant costs and freight incurred by the return are borne by the buyer. Please note that return shipping costs vary by country and are determined when a return label is created. You must return the package to us and follow all instructions provided. Once we receive the item, we will verify the condition of the item and refund it within 7 days of receipt. All returned items must be in the same condition as when you received them. Returns will not be accepted if the item is damaged or altered. Contact us at [email protected] to arrange a return. If you have any questions about these procedures, please contact us at the email address provided.