🔐 Your Privacy Matters
Privacy Policy
We’re committed to protecting your personal data with industry-leading security, transparency, and respect.
Last Updated: January 2026
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🛡️ Our Privacy Commitment
AHQ ONE Jewelry respects your privacy and is committed to protecting your personal data with cutting-edge technology and transparency. We adhere to applicable data protection laws across all regions we operate in, including GDPR, CCPA/CPRA, and other international frameworks. Your trust is sacred to us.
1
Information We Collect
We collect information to provide you with exceptional service, secure transactions, and personalized experiences. Here’s exactly what we gather and why.
1.1 Information You Provide Directly
When you interact with our platform, you voluntarily share:
- Identity & Contact Details: Name, billing and shipping addresses, email address, phone number
- Transaction & Financial Data: Payment information, purchase history, order details
- Account Credentials: Username, password (hashed), and security questions
- Communication Records: Content of emails, chats, or social media messages
- Marketing Preferences: Your consent to receive promotional communications
1.2 Information Collected Automatically
Through advanced analytics and tracking technologies:
- Device Information: IP address, browser type, time zone, operating system, and platform
- Usage Data: Website navigation paths, clickstream data, page response times, length of visits
- Location Data: Country, region, or city-level data derived from your IP address for compliance
1.3 Information from Third Parties
We may receive information about you from trusted partners:
- Payment Processors: Shopify Payments, PayPal, Stripe
- Social Media Platforms: Instagram, Facebook, Pinterest
- Analytics Providers: Google Analytics and similar services
2
How We Use Your Information
Your data powers exceptional experiences. Here’s how we utilize information responsibly:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Process and fulfill your orders | Performance of a contract |
| Manage our relationship with you | Performance of a contract, Legal obligation |
| Enable website features (wishlists, reviews) | Performance of a contract |
| Send marketing communications | Consent |
| Protect our business and website | Legitimate interests |
| Deliver relevant content and advertisements | Legitimate interests |
| Analyze and improve our services | Legitimate interests |
| Comply with legal obligations | Legal obligation |
3
Data Sharing & Disclosure
We partner with trusted service providers and follow strict protocols for data sharing.
3.1 Service Providers
We share your information with vetted third parties:
- Payment Processors: Shopify Payments, PayPal, Stripe
- Shipping & Logistics: DHL, FedEx, UPS
- IT & System Management: Cloud hosting, cybersecurity, analytics
- Marketing Platforms: Meta (Facebook/Instagram), Google
3.2 Legal Compliance
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
3.3 Business Transfers
If AHQ ONE is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.
3.4 International Data Transfers
Your data may be processed in the United States, Canada, the EU, and other jurisdictions. We ensure all international transfers are protected by Standard Contractual Clauses (SCCs) and comply with the EU-U.S. Data Privacy Framework.
4
Your Privacy Rights
You have powerful rights over your personal data. Here’s what you can do:
4.1 EU/UK/EEA Residents (GDPR Rights)
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data under certain conditions
- Right to Restrict Processing: Request limitation on data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
4.2 California Residents (CCPA/CPRA Rights)
- Right to Know: What personal information we collect and how we use it
- Right to Delete: Request deletion of your personal information
- Right to Correct: Request correction of inaccurate information
- Right to Opt-Out: Opt-out of the sale or sharing of your information
- Right to Non-Discrimination: Not be discriminated against for exercising your rights
4.3 Canadian Residents (PIPEDA Rights)
- Right to Access: Know what information we have about you
- Right to Correction: Correct errors in your information
📋 How to Exercise Your Rights
To exercise any of these rights, contact our Data Protection Officer via the contact section below. We will respond within 30 days and may need to verify your identity. Your privacy is our priority.
5
Cookies & Tracking Technologies
We use cookies to enhance your experience. You have full control over these settings.
5.1 Types of Cookies We Use
- Essential Cookies: Necessary for website functionality and security
- Functional Cookies: Enhance website performance and personalization
- Analytical Cookies: Help us understand visitor behavior and improve services
- Marketing Cookies: Deliver relevant advertisements based on your interests
5.2 Managing Cookies
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. You will see a cookie consent banner on your first visit to manage your preferences.
6
Data Security
Your security is our obsession. We implement military-grade protection:
- SSL/TLS Encryption: All data transmissions are encrypted via Secure Socket Layer technology
- PCI DSS Compliance: We adhere to Payment Card Industry Data Security Standards
- AES-256 Encryption: Sensitive data is stored using AES-256 encryption
- Regular Security Audits: Periodic reviews and continuous updates of security practices
- Employee Training: Staff are trained on data protection responsibilities
- 24/7 Monitoring: Real-time threat detection and response systems
🔐 Bank-Level Protection
Your payment information and sensitive data are protected with the same encryption standards used by financial institutions worldwide. We continuously update our defenses against emerging threats.
7
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Retention periods are determined based on the nature of the data and the purpose for which it was collected, including legal, accounting, or reporting requirements.
⏱️ Our Retention Philosophy
We believe in keeping your data only for as long as needed. Once your data is no longer necessary, we securely delete or anonymize it according to industry best practices.
8
Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe your child has provided us with personal information, please contact us immediately, and we will delete it from our systems.
9
Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies before providing any personal information.
10
Changes to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly for the latest information on our privacy practices.
Have Questions About Your Privacy?
If you have questions, concerns, or wish to exercise your data protection rights, our dedicated Data Protection Officer is here to help. Contact us anytime.
📧 Email
🏢 Data Protection Officer
AHQ ONE Privacy Team
⏱️ Response Time
Within 30 days of receipt
